There are 4 mistakes that are driving people away from your restaurant, and can also cost you tens of thousands of dollars if you don’t correct them promptly. Not correcting these mistakes can literally force you to close your restaurant. Here are the 4 most common and costly mistakes in restaurants:
Not Conducting Your Own Health Inspections
Having a proper health inspection checklist (and conducting your own self-inspections) is critical for your restaurant. This will help you guarantee your restaurant is in complete compliance with local health regulations. A surprise inspection can happen at any time, and you definitely don’t want to fail your health inspection… because this can mean you’ll have to pay stiff fines, and your inspection results will be posted online. Between fines and lost business, you may end up losing thousands of dollars.
The #1 food safety mistake in restaurants is improper handling of food. You can never touch different raw foods before washing your hands, yet you’ve probably seen your staff grabbing raw meat and then touching fresh vegetables without having washed their hands. According to a North Carolina State University study (where they put up to 8 small surveillance cameras in different restaurant kitchens), on a typical 8-hour shift, foodservice employees commit up to 8 actions that lead to cross-contamination, every day.
This means it’s possible your employees may be spreading foodborne illness through your food every day. Remember, just one case of foodborne illness can cost you up to $75,000 when you add up fines, lawsuits, and lost business.
Clean Floors & Restrooms
The biggest turnoff for people who visit your restaurant is to find dirty floors. You can be 100% sure that your customers won’t return if your floors aren’t spotless. Moreover, your restrooms must also be kept really clean. Put yourself in your customers’ shoes for a moment, and think about this: if you go a restaurant, what would you do if you find unclean restrooms? Would you come back? You probably wouldn’t. Besides, an unclean bathroom is a clear sign that your kitchen isn’t very clean.
If you invest a few hours in training your employees about food safety, and you ensure they’re following proper food safety guidelines, then you can rest assured you’re serving food that is 100% safe to eat. Trained employees are the difference between success and infecting your customers with Salmonella or Escherichia Coli (which means you’d have to pay fines, face lawsuits, and close your restaurant).
These 4 common mistakes are costly and could terminate your restaurant. Avoiding them is a must if you want to have a successful business. However, there’s much more you need to know in order to be able to serve 100% safe food. If you want to know more about how to guarantee your restaurant is in complete compliance with your local health regulations, then you need to take one of FNA Safety’s food safety courses. FNA Safety is the premier provider of food safety certifications (for managers and employees), and they’ve worked with foodservice industry leaders including Subway and Dunkin’ Donuts.